our contacts
for orders, shipping or advice on your routine: we reply the same day on working days
( customer care )
- phone
- +39 000 000 0000
- info@solene.example
- +39 000 000 0000
( office )
- office
- Indirizzo da definire, 10100 Torino
- vat
- 00000000000
( social )
frequently asked
How much is shipping?
Shipping within Italy costs €5.90 and is free on orders of €49 or more. It arrives in 2–4 working days.
Do I need an account to order?
No: name, email, phone and address are enough. If you have a client-area account, your orders are linked to your profile.
How can I pay?
By card online, securely, or cash on delivery.
Can I return a product?
You have 14 days from delivery to withdraw from the purchase for intact, unopened products. Write to us and we will explain how.
How do I choose the right products?
Message us on WhatsApp or by email about your skin and current routine: we will suggest where to start.